PetPortraits ("the app", "we") is built around a simple principle: your photos are yours. This policy explains what data the app touches, why, and what never leaves your device.
When you create a portrait — or animate one into a Living Portrait — the single image is sent over an encrypted connection to our generation server, which forwards it to trusted third-party AI providers that generate the result on our behalf. The image is processed transiently to fulfill your request — we do not store your photos or your generated portraits on our servers, and they are handled under provider agreements that prohibit using your images to train AI models. Finished portraits are saved only on your device, in the app's private gallery.
The app can only access photos you explicitly pick through the system photo picker. It never scans or accesses your photo library in the background.
Subscriptions and purchases are processed entirely by Apple through the App Store. We never see or store your payment details. You can manage or cancel subscriptions anytime in your device Settings.
PetPortraits shows no ads and uses no advertising SDKs. We do not track you across other companies' apps or websites, and we do not use the advertising identifier (IDFA). Your photos and portraits are never shared with any third party for advertising.
The app keeps simple usage counters (for example, how many portraits you've generated) on your device only — nothing is sent to us or to any analytics service. These counters contain no photos, no personal identifiers, and no advertising identifiers, and they are deleted when you delete the app.
If you choose to enter our "Muse of the Month" feature on this website, the entry form collects the name, email, pet name, story and photo you submit, solely to review and feature nominations. This is optional and separate from the app. Email us to have a submission removed.
If you opt in, we send occasional notifications about new portrait styles. You can turn these off anytime in Settings.
PetPortraits is not directed at children under 13, and we do not knowingly collect personal information from them.
Because your content lives on your device, deleting the app deletes your data. For any privacy question or request (including GDPR/CCPA requests), contact us at menansali2@gmail.com.
If this policy changes materially, we'll update the date above and note the change in the app.